KY HELP Call Center

1-833-8KY-HELP (1-833-859-4357)

or text HOPE to 96714

 
The KY HELP Statewide Call Center provides resources or Kentuckians seeking help for a substance use disorder and offers support to their families.
 
Hours of Operation
The Call Center is manned Monday through Friday from 8:30 a.m. to 5:30 p.m. (EDT). 
 
Individuals seeking treatment for themselves or others – as well as family members who have questions or are in need of support – can call 1-833-8KY-HELP (1-833-859-4257) toll-free or text HOPE to 96714 and speak with a specialist about available treatment services most relevant to their needs. All calls are kept confidential.
 
During non-business hours callers may leave their name and contact number and a specialist will be in touch.
 
The KY HELP Call Center – staffed by Operation UNITE and funded by the Kentucky Justice and Public Safety Cabinet – was announced November 17, 2017, by Kentucky Governor Matt Bevin.
Click here to read announcement. The Center began connecting individuals across the commonwealth to resources on December 1, 2017.
 

Call Center Staff

  Mike Vance
Supervisor
  Dakota Vance
Outreach Specialist
 
  Courtney Maynard
Screening & Referral Specialist
  Lora Simpkins
Screening & Referral Specialist
  Jill Robinson
Screening & Referral Specialist

 


 
In 2016, Kentucky had the 6th highest rate of overdose deaths (33.5%) in the nation, according to the Centers for Disease Control and Prevention.
 
The KY HELP Call Center is an initiative of Kentucky’s “Don’t Let Them Die” campaign to raise awareness for taking proactive steps to combat the opioid addiction crisis.
 
Help spread the message of hope on social media using #DLTD. For more information, visit dontletthemdie.com. Together, Kentuckians can break the cycle of addiction. United we stand. Divided we fall. #WeAreKY
 


 

Another part of this initiative, FindHelpNowKY.org, is a real-time substance use disorder treatment availability locator and information center for Kentucky. The locator, provided by the Kentucky Injury Prevention and Research Center, contains a list of treatment providers and treatment openings across the state – including community mental health centers; private, non-profit, and faith-based treatment providers; and providers of medication assisted treatment. Providers are encouraged to update their treatment opportunities and facility information daily. FindHelpNowKY.org also contains a multidisciplinary information center to help answer questions about substance use, treatment, and recovery resources.
 
Click here for more information about FindHelpNowKY.org.
 


 

The Angel Initiative, provided by the Kentucky State Police, is a pro-active approach offering an alternative escape to those battling addiction. Under this initiative, anyone battling addiction can come to ANY KSP post and get help finding a treatment center. No questions asked.
 
Click here for more information about The Angel Initiative.
 


 
The KY HELP Call Center was created and is operated by Operation UNITE as a bona fide agent of the Kentucky Office of Drug Control Policy. FindHelpNowKY.org was created by the Kentucky Injury Prevention and Research Center (KIPRC) as bona fide agent for the Kentucky Department for Public Health in partnership with the Kentucky Office of Drug Control Policy, the Kentucky Department for Behavioral Health, Developmental and Intellectual Disabilities, and Operation UNITE.