KY HELP Call Center

1-8338-KYHELP (1-833-859-4357)

or text HOPE to 96714

The KY HELP Statewide Call Center provides resources for Kentuckians seeking help for a substance use disorder and offers support to their families.
Hours of Operation
The Call Center is manned Monday through Friday from 8:30 a.m. to 5:30 p.m. (EDT). 

Click here to download an informational brochure.

Individuals seeking treatment for themselves or others – as well as family members who have questions or are in need of support – can call 1-8338-KYHELP (1-833-859-4357) toll-free or text HOPE to 96714 and speak with a specialist about available treatment services most relevant to their needs. All calls are kept confidential.
During non-business hours callers may leave their name and contact number and a specialist will be in touch.


The KY HELP Call Center – staffed by Operation UNITE and funded by the Kentucky Justice and Public Safety Cabinet – was announced November 17, 2017, by Kentucky Governor Matt Bevin.
Click here to read announcement. The Center began connecting individuals across the commonwealth to resources on December 1, 2017.

Call Center Staff

  Hannah Lucas
Administrative Assistant
  Dakota Vance
Outreach Specialist
  Courtney Maynard
Screening & Referral Specialist
  Lora Simpkins
Screening & Referral Specialist
  Jill Robinson
Screening & Referral Specialist


In 2016, Kentucky had the 6th highest rate of overdose deaths (33.5%) in the nation, according to the Centers for Disease Control and Prevention.
Over the past three and a half years, the Bevin Administration has made attacking the opioid crisis a top priority, advancing a series of programs and policy initiatives to improve access to treatment and save lives.
In January 2019, the administration partnered with Kentucky‚Äôs Office of Drug Control Policy to create a new State-wide “Hope and Help” campaign and website to provide effective resources to treatment for Kentuckians struggling with substance use disorder.
For more information, visit


Another part of this initiative,, is a real-time substance use disorder treatment availability locator and information center for Kentucky. The locator, provided by the Kentucky Injury Prevention and Research Center, contains a list of treatment providers and treatment openings across the state – including community mental health centers; private, non-profit, and faith-based treatment providers; and providers of medication assisted treatment. Providers are encouraged to update their treatment opportunities and facility information daily. also contains a multidisciplinary information center to help answer questions about substance use, treatment, and recovery resources.
Click here for more information about


Click image to download brochure

The Angel Initiative, provided by the Kentucky State Police, is a pro-active approach offering an alternative escape to those battling addiction. Under this initiative, anyone battling addiction can come to ANY KSP post and get help finding a treatment center. No questions asked.
Click here for more information about The Angel Initiative.

The KY HELP Call Center was created and is operated by Operation UNITE as a bona fide agent of the Kentucky Office of Drug Control Policy. was created by the Kentucky Injury Prevention and Research Center (KIPRC) as bona fide agent for the Kentucky Department for Public Health in partnership with the Kentucky Office of Drug Control Policy, the Kentucky Department for Behavioral Health, Developmental and Intellectual Disabilities, and Operation UNITE.