KY HELP Call Center

1-833-8KY-HELP (1-833-859-4357)

or text HOPE to 96714

Starting December 1, 2017, the KY HELP Call Center – staffed by Operation UNITE and funded by the Kentucky Justice and Public Safety Cabinet – began connecting individuals across the commonwealth to resources for substance use disorder issues.
The KY HELP Call Center was announced November 17 by Kentucky Governor Matt Bevin.
Click here to read announcement.
Hours of Operation
The Call Center is manned Monday through Friday from 8:30 a.m. to 5:30 p.m. (EDT).
Individuals seeking treatment for themselves or others – as well as family members who have questions or are in need of support – can call 1-833-8KY-HELP (1-833-859-4257) toll-free or text HOPE to 96714 and speak with a specialist about available treatment services most relevant to their needs. All calls are kept confidential.
During non-business hours callers may leave their name and contact number and a specialist will be in touch.

Call Center Staff

  Mike Vance
  Alyson Salyer
Administrative Assistant
  Dakota Vance
Outreach Specialist
  Courtney Maynard
Screening & Referral Specialist
  Lora Simpkins
Screening & Referral Specialist
  Jill Robinson
Screening & Referral Specialist is a real-time substance use disorder treatment availability locator and information center for Kentucky. The locator contains treatment providers and treatment openings across the Commonwealth of Kentucky including community mental health centers; private, non-profit, and faith-based treatment providers; and providers of medication assisted treatment. Providers are encouraged to update their treatment opportunities and facility information daily. also contains a multidisciplinary information center to help answer questions about substance use, treatment, and recovery resources.
Click here for more information about

In 2016, Kentucky had the 6th highest rate of overdose deaths (33.5%) in the nation, according to the Centers for Disease Control and Prevention.
The KY HELP Call Center is the latest initiative in the “Don’t Let Them Die” campaign to raise awareness for taking proactive steps to combat the opioid addiction crisis.
Help spread the message of hope on social media using #DLTD. For more information, visit Together, Kentuckians can break the cycle of addiction. United we stand. Divided we fall. #WeAreKY

The KY HELP Call Center was created and is operated by Operation UNITE as a bona fide agent of the Kentucky Office of Drug Control Policy. was created by the Kentucky Injury Prevention and Research Center (KIPRC) as bona fide agent for the Kentucky Department for Public Health in partnership with the Kentucky Office of Drug Control Policy, the Kentucky Department for Behavioral Health, Developmental and Intellectual Disabilities, and Operation UNITE.

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