Positions Available

Screening & Referral Specialist

Operation UNITE (Unlawful Narcotics Investigations, Treatment and Education, Inc.) is seeking a full-time Screening & Referral Specialist for the KY HELP Statewide Call Center.


Position includes:

  • Answering phone calls from persons across the Commonwealth of Kentucky needing information or referrals for substance use disorder services.
  • Completing treatment assessments.
  • Assisting with referrals.
  • Attending meetings in Kentucky as needed.
  • Compiling monthly reports.


  • Position includes both remote and in-office (Prestonsburg, KY) work.
  • Applicants must be available to work evenings and occasionally on weekends.


  • Bachelor’s Degree in social work or human services with experience or training in a behavioral health field.
  • Must possess a working knowledge of MS Word & Excel.

Preferred Candidate will:

  • Be self-motivated.
  • Have excellent documentation skills.
  • Possess excellent verbal, written, and telephone communication skills.
  • Thrive in a team-based work environment.
  • Be able to handle crisis situations over the phone in a calm and supportive manner.
  • Maintain a positive, professional attitude toward staff and callers.

Submit resume & cover letter to:
Tom Vicini
350 CAP Drive, London, KY 40744
or email to tvicini@centertech.com